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Terms & Conditions

Accessing this website means you agree to all the terms and conditions of this website. Komodo Touristic provides the best holiday packages for Flores, Komodo National Park, Alor, and Sumba Island. All the activities bookings are based on our terms and conditions. Read out carefully the terms and conditions once you use the website or book any activities on this website.

Bookings and Confirmation

  • The tours and diving package bookings have to be made at least 2 days in advance.

  • The boat charter bookings must be at least 1 month in advance

  • All bookings are subject to the availability of each package

  • We are not responsible for any bookings made without any authority under Komodo Touristic Tours and Travel

  • The bookings will automatically be issued after we receive the full payment through PayPal

  • The booking confirmation and e-voucher will be sent to your e-mail address

Payment Terms & Conditions

  • We only accept the payment via PayPal or Credit Card (will proceed by Paypal)

  • All transfer fees are at your own mandatory

  • Payment should be made 100% before the departure date

  • We will not accept any cash payment on the departure date

  • We are not responsible for any payment to other accounts that are not listed on our website.

Prices and Discounts

  • Our Prices are in US Dollars. We do not accept any other currency including IDR
  • The prices listed on each activity are under the authority of Komodo Touristic

  • We have a right to change any price without any notice

  • If there is any discount offer we will display it on each package.

  • All the prices are fixed and no bargain

  • The price we list cannot compare to the other company

Cancelation and Change the Travel Date

  • The cancelation made 5 months before the trip will be refunded 50% of the total amount of payment.

  • Cancelation made 3 months before the departure will refund 25 % of the total amount of payment.

  • Cancelation made 1 month before the departure date will no refund

  • Change the departure date is subject to availability. If there is no availability on the chosen date, the available date will apply. The refund is subject to the cancelation policy.

  • Reschedule or change the departure date is applied at a maximum of 30 days before the departure date. If the reschedule is made in less than 30 days, there will be a surcharge of 5 % of the total payment.
  • The cancelation and change date procedure is by sending us an email through our contact form.

Limitation of Responsibility

  • Komodo Touristic acts as a Travel Agency. We only provide the booking platform for Tour Packages, Boat Charters, and Diving Packages. We will not serve any activities outside the above activities.

  • All of the holiday activities are available for Flores and Komodo National Park. We also provide Alor, Sumba Island, and a combination of 2 or 3 Island activities. We do not arrange any activities, not on this website.

  • Komodo Touristic is not responsible for any bookings outside of our website.

  • We will not be responsible for any loss, missing flight, injury, loss, or damages. And do not be responsible for any accident during the activities which caused death, delay of your flight, etc.

  • We are not responsible for any condition (bad or good) of transportation used by the operator including cars, boats, or other types of transportation used during the activities.
  • We are not responsible for the inconvenience caused by the actions of staff during the activity. Government or other civil activities such as Demonstrations, War, and road traffic.

  • Komodo Touristic is not responsible for any additional charge caused by delays, reschedules, or other causes.

  • We have the right to cancel the program or reschedule the program in the event of bad weather, or other operational reasons.

  • Changing any activities on this site is the authority of Komodo Touristic Tours and Travel.

The Terms & Conditions Policy

Any change to these terms & conditions is only under the responsibility and full rights of Komodo Touristic. We will not inform you or notice any changes.

For any questions, you can contact us or check our most common FAQ. We are happy to help you find out everything dealing with our terms and conditions.

Make sure you read all the things on our terms and conditions before you pay for the packages. It is part of the important things for your best Komodo trips.

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