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Terms & Conditions

Komodo Touristic provides the best holiday packages for Flores, Komodo National Park, and Sumba Island. Read out the terms and conditions for your best tour arrangement to Komodo, Flores, and Sumba Island.

Bookings and Confirmation

  • The tours and diving package bookings should be made at least 2 days in advance
  • The boat charter bookings must be at least 1 month in advance
  • All bookings are subject to the availability of each package
  • We will not be responsible for any bookings made without any authority under Komodo Touristic Tours and Travel
  • The bookings will automatically be issued after we receive the full payment through PayPal
  • The booking confirmation and e-voucher will be sent to your e-mail address


  • We only accept the payments via PayPal or Credit Card (will proceed by Paypal)
  • All transfer fees are at your own mandatory
  • Payment should be made 100% before the departure date
  • We will not accept any cash payment on the departure date
  • We will not be responsible for any payment to another account that is not listed on our website.

Prices and Discounts

  • The prices listed on each activity are under the authority of Komodo Touristic
  • We have a right to change any price without any notice
  • If there is any discount offer will be displayed on each package.
  • All the prices are fixed, no bargain
  • The price we list cannot compare to the other company

Cancelation and Change the Travel Date

  • The cancelation made 3 months before the trip will refund 75% of the total amount of payment.
  • Cancelation made 1 month before the departure will be refunded 50 % of the total amount of payment.
  • Cancelation made 15 days before the departure date will no refund
  • Change the departure date is subject to availability, if there is no availability on the chosen date, the available date is applied. The refund is subject to the cancelation policy.
  • Reschedule or change the departure date is applied at a maximum of 30 days before the departure date. If the reschedule is made in less than 30 days, there will be a surcharge of 5 % of the total payment.
  • The cancelation and change date procedure is by sending us an email through our contact form.

Limitation of Responsibility

  • Komodo Touristic acts as a Travel Agency. We only provide the booking platform for Tour Packages, Boat Charters, and Diving Packages. We will not serve any activities out the mentioned.
  • All of the holiday activities are available only for Flores, Komodo National Park, Alor, Sumba Island, and Inter-Island (a mix between 2 or 3 Islands). We do not arrange any activities not listed on this website.
  • We will not be responsible for any bookings made outside of our website.
  • We will not respond for any loss, missing flight, injury, loss, damages, or accident during the activities that caused death, delay of your flight, etc.
  • We will not be responsible for the inconvenience caused by the actions of staff during the activity, government, or other civic activities such as Demonstrations, War, and road traffic.
  • Komodo Touristic will not be responsible for any additional charge caused by delays, reschedules, or other causes.
  • We have the right to cancel the program or reschedule the program in the event of bad weather, or other operational reasons.
  • Changing any activities on this site is the authority of Komodo Touristic Tours and Travel.
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